Frequently Asked Questions
Everything you need to know about SmoothSpine products, shipping, and returns.
How do I know which size is right for me?
Each product page features a comprehensive 'Size Guide' button. We recommend taking your measurements with a flexible tape measure and comparing them to our chart to ensure the perfect fit for your silhouette.
How long will it take for my SmoothSpine order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
What materials are used in your apparel?
We prioritize high-quality, breathable fabrics such as organic cotton, recycled polyester, and moisture-wicking spandex blends designed for both durability and comfort.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you offer international shipping?
Yes, SmoothSpine ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.